We accept checks, money orders, and major credit and debit cards as payment.
We’re using PayPal for credit card processing at present. YOU DO NOT NEED A PAYPAL ACCOUNT TO PLACE A CREDIT OR DEBIT CARD ORDER! The shopping cart gives you the option to make payment with a card without requiring you to have an account with PayPal.
If you choose to pay with a check or money order, please be aware payment by check or money order will result in shipment being delayed until your check has cleared.
One-time orders are billed immediately and ship after the next roast date.
Subscription orders are billed in advance in four-week increments.
In order for your coffee to be shipped in a given week your order must be placed before 5 pm EST Saturday.
We want you to be happy with the coffee you buy from us and realize people’s tastes differ and you may not find our particular approach to coffee to be to your liking. If you’re dissatisfied with your order, please fill out the return form located here, send the unused portion of your order to us, and we’ll send you a refund.
Please read and follow the shipping advice on the return form page. You’ll be responsible for return postage.
We only accept returns of coffee if you let us know within three weeks of the roasting date. We do this because our coffee is a fresh product, and we don’t consider it fresh past two weeks from the roast date.